Sell where your customers already chat.
Opt-in WhatsApp broadcasts, AI chatbots that answer and take orders, a catalogue customers can pay from in chat, polite cart nudges and one shared inbox for your team.
- Opt-in only messaging
- UPI payments inside chat
- 14-day free trial
Kaveri Kurtas · own website
Neha added 2 kurtas, then left checkout.
Cart abandoners, last 60 min
- Opted in to WhatsApp updates
- Not messaged in 24 hours
- Not opted out
Kaveri Kurtas
Business account
- 8:14 pmCart left at checkout
- 9:14 pmCart Nudge delivered
- 9:20 pmShopper asks a question
- 9:21 pmAI Chatbot swaps the colour
- 9:22 pmOrder placed, UPI paid
This week
0
carts nudged
0
recovered
₹0.0 L
revenue
0
opt-outs honoured
23.3% of nudged carts came back
Built for businesses that sell on WhatsApp
- D2C brands
- Retailers
- Restaurants
- Coaching institutes
- Real estate
- Auto dealers
- Clinics
- Salons and services
- Grocery and daily needs
- Beauty and wellness
Broadcasts with images, buttons and offers.
Send opted-in segments a campaign that looks like it was written for each person. Schedule it, personalise it and send it in batches that follow WhatsApp's template rules.
- Image, video and document headers with up to three buttons
- Names, offer codes and last orders filled in per contact
- Conversation cost shown before you press send
Header
Body
Audience
Send
Preview
7:00 pm
A chatbot that answers like your best salesperson.
Trained on your products, FAQs and policies, it replies in English, Hindi and regional languages, takes orders, books appointments and hands over to a person when needed.
- Answers only from content you approve
- Checks orders, books slots and builds carts
- Says it is automated and hands over on request
Customer message
Any language, any time
Understand the question
Reads intent from your approved content
Product question
Sizes, colours, stock
Order status
Looks up order by number
Book a slot
Clinics, salons, test drives
Hand over
Unsure, or asked for a person
Trained on
- Product catalogue412 items
- FAQs38 answers
- Returns and exchange policyPDF
- Store timings and delivery areasSynced
Replies in
Browse, add to cart and pay by UPI. In the chat.
Your catalogue shows up as product cards inside WhatsApp. Customers pick a size, confirm an address and pay by UPI, and the order flows straight to your store system.
- Shopify and WooCommerce sync for stock and prices
- UPI, cards and net banking through your own gateway
- Automatic confirmation step for cash-on-delivery orders
Festive collection
24 itemsChanderi kurta
₹1,290
Indigo block print
₹1,190
Linen co-ord
₹2,450
Silk dupatta
₹890
Today in chat
58
orders
₹1.32 L
paid by UPI
14
COD confirmed
- #4821Neha S.₹2,380UPI paid
- #4820Imran K.₹1,190UPI paid
- #4819Lakshmi R.₹3,340COD confirmed
- #4818Arjun M.₹890Awaiting payment
One inbox for the team. One clean list of people who said yes.
Sales and support share one number with assignment and notes. Contacts carry tags, live segments and automatic opt-out handling, so every campaign reaches the right people.
- SJSameer Joshi2mCan I exchange for a size L?Support2
- DRDivya Rao6mIs the 3BHK in Sector 62 still open?Sales1
- VSVikram Singh12mBot: Your test drive is booked for Sat 11 amBot
- MPMeera Pillai25mThank you, received the orderSupport
4:02 pm
Automated assistant
4:02 pm
Riya · Support
4:04 pm
Customer
Sameer Joshi
Pune · opted in at checkout
3 orders · ₹5,870
Last: #4790, delivered
Internal note
Prefers afternoon pickups.Match all
3,218 contacts match · updates live as people opt in or out
| Contact | Tags | Opt-in source | Status |
|---|---|---|---|
| Priya Nair | Diwali 2025Kurtas | Checkout checkbox | Opted in |
| Rohan Gupta | Repeat buyer | Click-to-chat ad | Opted in |
| Fatima Shaikh | SareesMumbai | QR at store | Opted in |
| Karan Mehta | COD | Website pop-up | Replied STOP |
| Ananya Iyer | VIP | Checkout checkbox | Opted in |
See what every message earned.
Delivered, read, clicked, replied, opted out and revenue by campaign, with conversation costs beside the results.
- funnel stages
- 6
- funnel stages
- attribution window
- 3 day
- attribution window
- number health
- Live
- number health
Diwali Sale funnel
₹6.8 L attributed revenue from 412 orders
| Campaign | Delivered | Read | Clicked | Opt-out | Revenue |
|---|---|---|---|---|---|
| Diwali Sale - festive edit | 97.9% | 84.6% | 28.4% | 0.4% | ₹6.8 L |
| Cart Nudges (automation) | 98.6% | 88.1% | 41.2% | 0.7% | ₹2.1 L |
| New arrivals - linen edit | 97.4% | 79.3% | 19.8% | 0.6% | ₹1.9 L |
| Reorder reminder | 99.0% | 90.2% | 33.5% | 0.2% | ₹1.2 L |
From sign-up to first sale in a week.
A guided setup with a real person on our onboarding desk for your first campaign.
Step 1
Connect your number
Verify a new or existing number on the WhatsApp Business Platform with our guided setup.
Step 2
Bring opted-in contacts
Import contacts with their opt-in source, or sync them from your store and CRM.
Step 3
Sync your catalogue
Connect Shopify or WooCommerce, or push products through the API.
Step 4
Launch the first campaign
Start with a cart nudge or a welcome broadcast and watch results arrive.
A campaign for every kind of counter.
Whatever you sell, there is a conversation your customers would rather have on WhatsApp.
D2C brands
Launch, recover, reorder
Drop announcements, cart nudges an hour after checkout and reorder reminders timed to pack size.
Restaurants
Direct orders, full tables
Menu cards in chat, UPI payments and a weekend offer to diners who scanned the table QR.
Coaching institutes
From enquiry to enrolment
Fee and batch questions answered instantly, demo classes booked and timetable updates per batch.
Real estate
Leads that get a reply
Ad leads qualified by the chatbot, routed to the project team and invited to site visits.
Auto dealers
Test drives on autopilot
Variant and price answers, test-drive slots at the nearest showroom and service reminders.
Clinics
Fewer no-shows
Appointment booking in the patient's language, reminders before the visit and follow-up care notes.
Consent and responsible AI
Respect the inbox. It keeps your number healthy.
The same rules that protect your customers protect your number's quality rating, so these are built in rather than optional.
Opt-in only
Messages go only to people who opted in. Every message offers a simple way to stop, and opt-outs are honoured immediately.
No spam, no bought lists
We follow WhatsApp Business Platform policies and do not support spam, bought lists or misleading offers.
Honest automation
Chatbots say they are automated, answer from the brand's approved content and hand over to a person when unsure or when asked.
Your data stays yours
Customer chats and contacts belong to the brand, are encrypted and are never sold or shared with other brands.
Say hi. Then hello. Then namaste.
Priced per active contact per month. WhatsApp conversation charges are passed through at cost and shown separately.
Hi
Small stores and service businesses starting on WhatsApp
From
$19/month
$0.029 per active contact · up to 1,000
Delivered
Hello
Growing brands selling and supporting in chat
From
$99/month
$0.012 per active contact · up to 25,000
Delivered
Namaste
Large brands, chains and multi-number teams
From
$499/month
$0.008 per active contact · unlimited
Delivered
Before you start.
The things brands ask us most before their first campaign.
Is this the official WhatsApp Business Platform?
We connect through the official WhatsApp Business Platform, via approved providers. Your number, templates and conversations run on the official platform, not on unofficial workarounds.
Can we message anyone?
Only people who opted in. Every contact carries an opt-in source, and anyone who replies STOP or taps the stop button is removed from marketing straight away.
Will our number get blocked?
We follow the rules that keep numbers healthy: opt-in only lists, approved templates, batch sending, frequency caps and live quality monitoring with alerts.
Does it connect to Shopify?
Yes. Shopify and WooCommerce connect in a few clicks for catalogue, cart and order events. Custom stores connect through our REST API and webhooks.
Can the chatbot hand over to a person?
Yes. It hands over when it is unsure, when a topic is set to always go to a person, or whenever the customer asks. The chat arrives in Team Inbox with a summary.
How long does setup take?
Most businesses send their first campaign within a week. Number verification and template approval take the longest, and we guide you through both.
Campaign complete
Your board is ready. Your first message is already typed.
Prefer to talk first? Contact us