An assistant that knows your shop by heart.
Train a chatbot on your catalogue, FAQs and policies. It answers in the customer's language, takes orders, books appointments and hands the chat to a person whenever it is unsure or someone asks.
Customer message
Any language, any time
Understand the question
Reads intent from your approved content
Product question
Sizes, colours, stock
Order status
Looks up order by number
Book a slot
Clinics, salons, test drives
Hand over
Unsure, or asked for a person
Trained on
- Product catalogue412 items
- FAQs38 answers
- Returns and exchange policyPDF
- Store timings and delivery areasSynced
Replies in
Store assistant · this month
- Chats resolved
- 71%
- Handed over
- 18%
- Avg first reply
- 3 sec
Shree Dental Care
Business account
8:41 pm
Automated assistant
8:41 pm
8:42 pm
Automated assistant
8:42 pm
Inside AI Chatbot Builder
Trained on your content
Upload a catalogue, FAQ sheet, PDF policies or website pages. The bot answers only from what you approve.
Speaks your customers' language
English, Hindi, Hinglish and major regional languages, detected automatically from the first message.
Takes real actions
Checks order status, shares tracking, creates carts, books slots and captures leads into your CRM.
Clean handover
Routes to the right team in Team Inbox with the full conversation and a short summary, so nobody asks twice.
Visual flows when you need them
Combine free-form AI answers with fixed steps for returns, KYC or appointment rules.
Review and improve
See unanswered questions, correct an answer once and the bot learns it for next time.
Live in three steps.
Setup is guided, and our onboarding desk is there for every step of the first campaign.
- 1
Add your knowledge
Connect your catalogue and upload FAQs and policies. Most stores are ready in an afternoon.
- 2
Set the rules
Choose tone, languages, working hours and when a person should take over.
- 3
Test, then go live
Chat with the bot in a sandbox, fix any answer, and switch it on for your number.
How businesses use it.
Clinics
Appointment booking, reminders and pre-visit instructions in the patient's language.
Auto dealers
Variant and price questions, then test-drive booking at the nearest showroom.
Coaching institutes
Course fees, batch timings and demo class registration around the clock.
D2C brands
Size guidance, order tracking and exchange requests without waiting for an agent.
Consent and responsible AI
Respect the inbox. It keeps your number healthy.
The same rules that protect your customers protect your number's quality rating, so these are built in rather than optional.
Opt-in only
Messages go only to people who opted in. Every message offers a simple way to stop, and opt-outs are honoured immediately.
No spam, no bought lists
We follow WhatsApp Business Platform policies and do not support spam, bought lists or misleading offers.
Honest automation
Chatbots say they are automated, answer from the brand's approved content and hand over to a person when unsure or when asked.
Your data stays yours
Customer chats and contacts belong to the brand, are encrypted and are never sold or shared with other brands.
About AI Chatbot Builder
Will customers know they are talking to a bot?
Yes. The assistant introduces itself as automated and labels its messages. Customers can ask for a person at any time.
What happens if the bot does not know an answer?
It says so and hands the chat to your team, instead of guessing. The question is logged so you can add an answer.
Can it hand over to a person?
Yes. Handover rules are set per topic, and conversations arrive in Team Inbox with a summary.
More on the board
Campaign complete
Your board is ready. Your first message is already typed.
Prefer to talk first? Contact us